Loop

Loop is an internal web app that lets managers send two types of messages to employees: process corrections (when someone deviates from an SOP) and process recognition (when someone follows a process well). Both are tied to a specific process/SOP, include a manager note, and track acknowledgement.

The app surfaces patterns like repeat issues, recognition frequency, and which processes are working vs failing. Reminders are delivered to employees via Slack DM, and acknowledgement happens through a unique link back into the app.

Core flows

• Corrections: Process → Correction → Acknowledgement → Compliance
• Recognition: Process → Recognition → Reinforcement → Culture

Where to start

• System diagram — one picture of the whole product
• Getting Started — environment, secrets, local dev
• Architecture — data model, system layout, derived queries
• Features — correction workflow, recognition workflow, voice, AI, feedback
• Integrations — Slack DM delivery, Anthropic AI note writer
• Screens — the seven UI surfaces and what they show
• Operations — deployment, definition of done

Scope

Seven screens, three database tables, one Slack integration, one AI API call, voice input. v1 is operational, not analytical.