WFRLoop Docs
Features

Employee Feedback on Acknowledgement

Optional comment from employee captured at acknowledge time

When an employee acknowledges a correction, they can optionally leave a comment. This is what keeps the tool from feeling top-down.

Why it matters

  • It surfaces issues with the SOP itself — for example, "the process doesn't cover X scenario" — so managers learn where their documentation is failing, not just where their people are.
  • It gives the employee a voice at the exact moment they are being corrected, which makes the tool feel two-way rather than purely directive.

UI

A simple optional textarea sits directly above the acknowledge button on the employee reminder page. The employee can type any context they want to share, then click "I've read and understand this" to submit feedback and acknowledgement together.

Storage

Feedback is stored on the reminder itself, in the employee_feedback field. It is null if the employee did not leave a comment.

employee_feedback: string | null

Visibility

When feedback is present, it is shown to the manager in the reminder detail view alongside the manager note and metadata. The dashboard reminder list and the employee profile timeline both surface a feedback indicator on items where the employee left a comment.

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