Recognition Workflow

The recognition workflow is how a manager reinforces an SOP that an employee followed well. It mirrors the correction flow up to delivery, but the employee is not asked to acknowledge anything.

Steps

• Manager selects an employee and a process/SOP.
• Manager writes a note (typed, spoken, or AI-generated with positive tone options).
• App saves the recognition and sends a Slack DM to the employee.
• Employee receives the recognition — it is logged but no action is required.
• Dashboard shows recognition count per employee and per process.

Differences from corrections

• No priority field. The priority selector is corrections-only and is not shown for recognition.
• No acknowledgement. The employee reminder page presents a positive confirmation rather than an acknowledge button.
• Status remains as-sent. Recognition reminders do not transition through pending -> acknowledged; they sit in their initial state and are never updated by the employee.

Dashboard signals

Recognition contributes to:

• Recognition count per employee (used by the employee profile and ratio bar).
• Recognition count per process (used by the process list and detail view to show which SOPs are working well).